Help / Troubleshooting

Troubleshooting

Common issues, logs, PM2, Nginx, WebSocket.

The graphic does not appear on air

First things to check when Take does nothing visible at the broadcast end.

The data on screen looks wrong

Find out whether the bug is in the template, the mapping or the data source.

Connection lost during a show

WebSocket drops, control-panel turns red, the output freezes. What to do in the moment and after.